Water Coolers, Filters & Dispensers

10 Tips for Selecting the Perfect Water Cooler for Your Needs


Hydration is key to maintaining good health, productivity, and overall well-being. The modern office environment, home, or public space often requires a convenient and efficient solution for ensuring that people have easy access to clean, cold water. One solution that has stood the test of time is the water cooler. This essential piece of equipment is far more than just a hub for office gossip; it provides an essential service that contributes to the health and happiness of everyone who uses it. Selecting the perfect water cooler for your needs can be a task that demands attention to detail, as well as a deep understanding of your specific requirements. Here, we provide you with ten comprehensive tips to assist you on this journey.

1. Understand Your Needs

First and foremost, it’s crucial to understand your needs. How many people will be using the water cooler? What is your budget? Do you require a unit that provides both hot and cold water? Answering these questions will guide you towards the best water cooler for your situation.

2. Assess Available Space

Space is a key factor when selecting a water cooler. Ensure that you have sufficient space to accommodate the cooler without causing any obstruction.

3. Consider the Water Source

Your water source is another important consideration. If you prefer a bottled water cooler, ensure you have a reliable delivery service. For point-of-use coolers, your location needs a stable and clean water supply.

4. Evaluate Energy Efficiency

Energy efficiency can be a game-changer in terms of operational costs. Look for models that have a high energy efficiency rating to save on electricity costs.

5. Check for Safety Features

Safety should never be compromised. Check for features like child safety locks for hot water and leak detection systems.

6. Opt for Quality over Price

While it might be tempting to go for the cheapest option, remember that quality matters most. A durable and reliable water cooler can save you money on repairs and replacements in the long run.

7. Look for Warranties and Support

A good warranty and strong customer support are indicators of a reliable product. It ensures that you can get help when you need it.

8. Consider the Cooler’s Capacity

The capacity of the cooler should match your requirements. Larger offices or homes may require a cooler with a higher capacity.

9. Read Reviews

Online reviews can give you a sense of a product’s performance. Look for reviews from users who have similar needs to yours.

10. Consider Aesthetic Appeal

Lastly, consider the aesthetic appeal of the water cooler. It should blend well with your space and not stick out like a sore thumb.


Choosing the right water cooler is a task that requires careful consideration of multiple factors. From understanding your unique needs to considering the water source and evaluating energy efficiency, every aspect plays a crucial role in your final decision. By following these ten tips, you’ll be well-equipped to make an informed decision, ensuring that you select the perfect water cooler to meet your needs.


1. What is the difference between a bottled water cooler and a point-of-use water cooler?

Bottled water coolers use pre-packaged water, while point-of-use coolers connect directly to the water supply and purify the water on-site.

2. How often should I clean my water cooler?

It’s recommended to clean your water cooler every 6 to 12 weeks, depending on usage and manufacturer’s instructions.

3. Can a water cooler also provide hot water?

Yes, many water coolers come with both cold and hot water dispensers, making them versatile for different beverage needs.

Water Coolers & Dispensers

Water Cooler Issues: A Comprehensive Guide to Common Problems


Nowadays, it’s almost a given that you’ll benefit from having a water cooler if you work for a company with at least ten employees. It is quick, simple, tastes better than tap water, and is healthier than sodas. In any case, that is the assumption. Tragically, that’s all there is to it. Some coolers can actually be harmful to the health of drinkers, whereas well-made and well-maintained coolers are certain benefits for any workforce.

My water is not cold. 

This could be caused by a number of things. Your machine is not receiving power. If the lights are on and the machine is not turned on or receiving power, it can’t chill the water. You should be able to hear the compressor operating if you remove the power lead from the cooler’s back and then firmly reinsert it. 

My water isn’t hot

This can be brought about by various issues.

Your machine is not receiving any power. If the lights are on and the machine is not turned on or receiving power, it cannot heat the water. You should be able to hear the compressor operating if you remove the power lead from the cooler’s back and then firmly reinsert it.

Here are some of the primary issues with the water cooler:


This is a straightforward issue that occasionally arises with newly installed or serviced coolers. Resetting the cooler is all that is needed. This can be accomplished by releasing the air by simultaneously pressing and holding both taps for a few minutes. You can continue using the cooler as usual once the water flow returns. We will arrange for an engineer to visit to resolve the issue if this fails.

Water channel blockage – 

Your water channel is intended to close down once it dips under ideal execution. If this occurs, please contact us, and an engineer will change the filter on your behalf. Assuming this is a continuous issue we might have to expand your overhauling necessities.

Someone has just used all of the water. The machine may need five minutes to refill and catch up if someone has just filled four jugs of water. Please get in touch with us once more to set up an engineer visit if the machine is still not refilling.

The water supply has been cut off by someone. This can happen at the shutoff behind the machine, at the connection to the mains, or sometimes even inside the building itself. Reopening the shut-off valve resolves the first two issues very simply. Unfortunately, we are in the hands of the person who cut off the building’s water supply with the third one; however, it is unusual for the water supply to be cut off for an extended period of time.

Lack of power: 

Make sure the machine is getting power. Check that the water cooler is plugged in, turned on, and that the power cable is connected behind the machine because some water coolers need the power to run the pumps. You should be able to hear the compressor operating if you remove the power lead from the cooler’s back and then firmly reinsert it. The cooler is probably not receiving any power and may not be able to dispense if no lights are visible.

A broken tap: 

Some machines use mechanical taps to dispense water. These taps can break if they are used a lot or in the wrong way. We will make arrangements to replace your damaged or broken tap.

My water cooler is making a hissing sound. The heating exchange or compressor may be leaking. Turn off the cooler and contact customer service to exchange it.

My water cooler is leaking

If your machine has a leak, please immediately turn off the water supply (there is a shut-off connection in the tubing behind it), drain all of the water into a bowl or jug using the tap, and notify us by phone or email.

Your hole could be caused by various issues.

Bad connection inside the machine: 

Over time, the machine’s internal connections may develop very small leaks. Changing the connection is all that is needed to resolve these.

Dripping tap: 

Over time, a tap that drips slowly will fill the drip tray, causing the water to drip onto the floor slowly. Typically, all that is required to resolve the issue is a new tap.

People who are using the drip tray as a drain: Please make every effort to inform all staff members that the drip tray is only a drip tray and not a drain. The drip tray overflows when it is used to empty cups and bottles, and water runs through the machine, giving the impression of a leak. Coffee and soft drinks that are tipped into the tray will turn moldy or black, which is unpleasant!

The drip tray must be emptied and cleaned on a regular basis by you, but if problems persist, it might be best to use a water cooler with an internal drain. Please give us a call if you think this would be better for you, and we’ll tell you how much it will cost.