Are Water Coolers Safe?

Are Water Coolers Safe? Debunking Common Myths


With the rise of health awareness, the concern for drinking water’s purity and safety has become a topic of significant importance. It’s commonplace to see water coolers installed in various public and private places, providing a convenient hydration source. However, myths and misconceptions surrounding water cooler safety persist. This article aims to debunk these myths, providing clear and accurate information on water cooler safety.

The Importance of Water Coolers

Water coolers have evolved significantly since their invention in the early 1900s. They serve a vital role, especially in offices, schools, gyms, and other public areas, offering a readily available water source to keep people hydrated. Ensuring this water is safe to drink is paramount to public health.

Common Myths Surrounding Water Coolers

Numerous misconceptions surround the use of water coolers, from their maintenance and cost to their impact on the environment and workplace compliance. Each of these myths deserves a thorough examination to provide an informed perspective.

1. Water coolers are breeding grounds for bacteria

The concern that water coolers are a breeding ground for bacteria stems from the potential for stagnation in improperly maintained units. However, most modern coolers are equipped with advanced filtration systems and self-cleaning technology. Regular maintenance and cleaning can further ensure that the water remains safe and hygienic.

2. Water from water coolers is not as pure as bottled water

This myth operates on the assumption that bottled water is invariably purer than water from coolers. In reality, the purity of water depends on its source and the purification methods employed. Many water coolers use advanced filtration systems that can effectively remove impurities, making the water as pure, if not purer, than most bottled water.

3. Water coolers are wasteful and environmentally unfriendly

Compared to the manufacturing and disposal of single-use plastic bottles, water coolers are a more sustainable choice. They cut down on plastic waste and reduce the carbon emissions associated with producing and transporting bottled water.

4. All water coolers are created equal

Just like any other product, water coolers come in a wide variety of types and models, each with its unique features and functionalities. The quality of a water cooler depends on its design, materials, and filtration technology. Hence, it’s incorrect to believe that all water coolers provide the same quality of water or service.

5. Water coolers only chill water

While the term ‘water cooler’ may suggest that these units solely provide cold water, most models actually have multiple temperature options. They often come equipped with both chilling and heating elements, allowing you to enjoy cold water for refreshing beverages and hot water for teas, soups, or other needs.

6. Water coolers have no impact on workplace compliance

Workplace compliance involves providing employees with a safe and healthy environment, which includes access to clean drinking water. In this context, water coolers can be a key factor in ensuring an organisation meets its health and safety obligations.

7. Water coolers have to be kept indoors

While water coolers are commonly found indoors, they are not exclusively designed for indoor use. There are outdoor models built to withstand various weather conditions, offering a convenient water source for outdoor spaces like parks or sports facilities.

8. Water coolers are expensive

The cost of a water cooler can vary greatly depending on its features, capacity, and the technology it employs. While some high-end models might be expensive, there are also many affordable options available. When compared to the cost of consistently buying bottled water, a water cooler can be a cost-effective investment in the long run.

9. Water coolers aren’t sustainable

Water coolers are in fact a more sustainable option than bottled water. They help reduce plastic waste and energy consumption associated with producing and transporting bottled water. Moreover, many water cooler models are designed with energy-saving features to further reduce their environmental impact.

10. Water coolers are too big and bulky

While there are large water cooler models, many compact options are suitable for small spaces. Modern designs focus on efficiency and space-saving, allowing for a variety of sizes and styles to suit different environments.

11. They require a lot of maintenance

The level of maintenance required for a water cooler depends on its model and usage. Many modern coolers come with self-cleaning features, and basic care often involves simple steps like regular cleaning and timely filter changes.

12. They use harsh chemicals that are bad for you

Contrary to this myth, water coolers do not rely on harsh chemicals to purify water. They typically use physical filtration methods, and any cleaning solutions used for maintenance are designed to be safe and non-toxic.

13. They are only for large offices

Water coolers come in a range of sizes and capacities to cater to different needs. While they are a common sight in large offices, smaller models are perfectly suitable for small offices, homes, and even individual rooms.

In debunking these myths, it becomes clear that water coolers, when chosen wisely and maintained correctly, can be a safe, cost-effective, and sustainable solution for providing clean drinking water.

The Reality of Water Cooler Safety

Water cooler safety is a matter of following general safety standards, proper and regular cleaning and servicing, and understanding the impact of maintenance and cleaning on water cooler safety. Regular cleaning schedules and quality maintenance are essential in ensuring water coolers provide safe and pure drinking water.

Tips for Safe and Hygienic Use of Water Coolers

Proper usage and maintenance of water coolers involve several steps and practices. This includes regular cleaning, following recommended cleaning schedules and techniques, and knowing what to look for when buying or renting a water cooler. These practices ensure water coolers provide safe and clean water consistently.


In conclusion, while myths about water coolers abound, the reality is far removed from these misconceptions. With proper care and maintenance, water coolers can provide a safe, environmentally friendly, and convenient hydration solution. Debunking these myths is crucial to enabling users to make informed decisions and ensure their health and well-being.

This article gives a concise, researched perspective on water cooler safety. Each myth is examined and debunked, providing a clearer picture of the reality surrounding water coolers.

1. How often should I clean my water cooler?

This largely depends on the model and frequency of use, but as a general rule, it’s advisable to clean your water cooler every 6 to 12 weeks. Always follow the manufacturer’s instructions for the best practice.

2. Is the water from my cooler as clean as bottled water?

With a good quality water cooler and a proper maintenance schedule, the water from your cooler can be as clean, if not cleaner than bottled water. This is due to the filtration systems installed in many modern coolers, which effectively remove impurities.

3. Are water coolers environmentally friendly?

Yes, water coolers can be a more environmentally friendly choice compared to bottled water. They help reduce the production and disposal of single-use plastic bottles and lower carbon emissions related to the manufacture and transport of bottled water.

4. Do water coolers use harmful chemicals to purify water?

No, water coolers typically use physical filtration methods to purify water. Any cleaning solutions used in maintenance are designed to be safe and non-toxic. Always follow manufacturer guidelines when cleaning your water cooler.

5. Are water coolers suitable for small offices or homes?

Absolutely! Water coolers come in a variety of sizes and capacities, and there are many compact models suitable for smaller offices or domestic settings.

6. Are water coolers expensive to maintain?

The cost of maintaining a water cooler can vary depending on the model, but in general, these costs are not high. Basic maintenance usually involves regular cleaning and periodic filter changes. Compared to the cost of consistently buying bottled water, a water cooler can be a cost-effective choice.

Water Coolers & Dispensers

Water Cooler Issues: A Comprehensive Guide to Common Problems


Nowadays, it’s almost a given that you’ll benefit from having a water cooler if you work for a company with at least ten employees. It is quick, simple, tastes better than tap water, and is healthier than sodas. In any case, that is the assumption. Tragically, that’s all there is to it. Some coolers can actually be harmful to the health of drinkers, whereas well-made and well-maintained coolers are certain benefits for any workforce.

My water is not cold. 

This could be caused by a number of things. Your machine is not receiving power. If the lights are on and the machine is not turned on or receiving power, it can’t chill the water. You should be able to hear the compressor operating if you remove the power lead from the cooler’s back and then firmly reinsert it. 

My water isn’t hot

This can be brought about by various issues.

Your machine is not receiving any power. If the lights are on and the machine is not turned on or receiving power, it cannot heat the water. You should be able to hear the compressor operating if you remove the power lead from the cooler’s back and then firmly reinsert it.

Here are some of the primary issues with the water cooler:


This is a straightforward issue that occasionally arises with newly installed or serviced coolers. Resetting the cooler is all that is needed. This can be accomplished by releasing the air by simultaneously pressing and holding both taps for a few minutes. You can continue using the cooler as usual once the water flow returns. We will arrange for an engineer to visit to resolve the issue if this fails.

Water channel blockage – 

Your water channel is intended to close down once it dips under ideal execution. If this occurs, please contact us, and an engineer will change the filter on your behalf. Assuming this is a continuous issue we might have to expand your overhauling necessities.

Someone has just used all of the water. The machine may need five minutes to refill and catch up if someone has just filled four jugs of water. Please get in touch with us once more to set up an engineer visit if the machine is still not refilling.

The water supply has been cut off by someone. This can happen at the shutoff behind the machine, at the connection to the mains, or sometimes even inside the building itself. Reopening the shut-off valve resolves the first two issues very simply. Unfortunately, we are in the hands of the person who cut off the building’s water supply with the third one; however, it is unusual for the water supply to be cut off for an extended period of time.

Lack of power: 

Make sure the machine is getting power. Check that the water cooler is plugged in, turned on, and that the power cable is connected behind the machine because some water coolers need the power to run the pumps. You should be able to hear the compressor operating if you remove the power lead from the cooler’s back and then firmly reinsert it. The cooler is probably not receiving any power and may not be able to dispense if no lights are visible.

A broken tap: 

Some machines use mechanical taps to dispense water. These taps can break if they are used a lot or in the wrong way. We will make arrangements to replace your damaged or broken tap.

My water cooler is making a hissing sound. The heating exchange or compressor may be leaking. Turn off the cooler and contact customer service to exchange it.

My water cooler is leaking

If your machine has a leak, please immediately turn off the water supply (there is a shut-off connection in the tubing behind it), drain all of the water into a bowl or jug using the tap, and notify us by phone or email.

Your hole could be caused by various issues.

Bad connection inside the machine: 

Over time, the machine’s internal connections may develop very small leaks. Changing the connection is all that is needed to resolve these.

Dripping tap: 

Over time, a tap that drips slowly will fill the drip tray, causing the water to drip onto the floor slowly. Typically, all that is required to resolve the issue is a new tap.

People who are using the drip tray as a drain: Please make every effort to inform all staff members that the drip tray is only a drip tray and not a drain. The drip tray overflows when it is used to empty cups and bottles, and water runs through the machine, giving the impression of a leak. Coffee and soft drinks that are tipped into the tray will turn moldy or black, which is unpleasant!

The drip tray must be emptied and cleaned on a regular basis by you, but if problems persist, it might be best to use a water cooler with an internal drain. Please give us a call if you think this would be better for you, and we’ll tell you how much it will cost.

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Quick and Effective Tips to Clean your Water Cooler

Contaminated water can causes health-related issues. It is essential to have your water cooler cleaned on a regular interval to ensure healthy and clean water. When a water cooler is effectively cleaned, the water will be safe for consumption. It will enhance your health and overall well-being. You should contact Brisbane water cooler suppliers if you are planning to get your water cooler cleaned. The reason why you should contact professionals for the job is that it is a detailed process and should be done by an expert only. Some leading water cooler company also provides free cleaning for their clients.

Here are some of the tips to clean your water cooler, if you decide to do it yourself:

1. Switch off the power button

When you plan to clean the water cooler, you may forget that it is still switched on. During such circumstances, there may be to you or your staff. Leading water cooler companies advise that you first switch off the water cooler and unplug it. This is an easy step but many people end up overlooking it in the hurry to clean the water cooler. You can hire Brisbane office water coolers to effectively clean your water cooler and avoid this risk.

2. Replace the filter

Many people focus on cleaning the water bowl. But, this can’t be considered the proper cleaning of the water cooler. It may miss the area that requires maximum cleaning. The water filter is the most important element of your water cooler. It is crucial to replace of the water filter in every six months’ period for your better health.

3. Remove all water from the cooler

While cleaning the water cooler, you do not have to just empty the water bowl. In proper cleaning of the water cooler, it is imperative to remove all the water within the machine. Otherwise, there is no point in cleaning the water cooler. The bowl is just the single aspect of a water cooler. You should call Brisbane water cooler experts to remove all the water from the machine. Also, it is necessary to remove the top of the cooler and effectively clean the inside.

4. You must sanitise the cooler

This is a crucial step that many people will overlook. However, it is vital for the overall cleaning process of the water cooler. An expert will wipe the water cooler from the outside with the help of a sanitizer. Since the water cooler is touched by many people, it becomes imperative to clean and sanitise it all over. It will help in killing the germs and promote your health.


The aforementioned tips will help when it comes to cleaning your water cooler. You should seek help from Brisbane office water cooler professionals to effectively clean your water cooler. The experts will also sanitise the taps and double-check the whole system before leaving so that your water cooler is ready to be used again immediately. They will also examine water flow and fit a new filter.